2023 Enterprise Bot Fraud Benchmark Report

The annual HUMAN Enterprise Bot Fraud Benchmark Report provides insights into automated attack trends across enterprise use cases, including account takeover, brute forcing, carding, credential stuffing, inventory hoarding, scalping, and web scraping.

Bad bot traffic increased overall even as people spent less time online

  • 102%

    YoY increase in bad bot traffic

  • 28%

    YoY decrease in legitimate human traffic

Automated attacks continued to grow

From 2021 to 2022:
  • 108%

    YoY increase in account
    takeover attacks

  • 134%

    YoY increase in
    carding attacks

  • 107%

    YoY increase in
    scraping attacks

Certain industries experienced more bot attacks than others

Of traffic to online businesses, bad bots accounted for:
  • 57%

    in the Media & Streaming industry

  • 49%

    in the Travel & Hospitality industry

  • 46%

    in the Ticketing & Entertainment industry

Enterprise attackers prefer to hide behind desktop devices

  • 26%

    of malicious requests appeared to come from mobile

  • 74%

    of malicious requests appeared to come from desktop

Attackers will typically utilize proxy and anonymizing servers in the region they target

  • 69%

    of worldwide malicious traffic came from U.S. proxy servers

  • 47%

    of worldwide traffic to non-U.S. applications came from U.S. proxy servers

  • 75%

    of worldwide traffic to U.S. applications only came from U.S. proxy servers

We don’t just find the problem, we solve it. HUMAN applies modern defense to detect and mitigate sophisticated bot attacks with unmatched speed, scale, and precision.

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fraud alone.

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