RETAIL & E-COMMERCE

Protect Your
E-commerce Platform and Apps

Defend against ATO attacks, scraping, fake accounts, post-login account abuse, and fraudulent bot-led transactions, and streamline PCI DSS non-compliance.

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OVERVIEW

Secure Your Applications While Preserving User Experience

Online retailers are prime targets for bad bot attacks, client-side threats, and account abuse. Securing your e-commerce web or mobile application is critical to maintaining consumer trust, brand reputation, and revenue—but it cannot come at the expense of user experience.

BENEFITS

Defend Against E-commerce Fraud and Abuse

HUMAN safeguards online retailers from ever-evolving cyber threats—without impacting customer experiences.

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Stop Account Fraud and Abuse

Block malicious activity at signup, login, and post-login to prevent fraud using fake and compromised accounts.

Preserve Customer Experience

Minimize experience impact with fast enforcement decisions and 99.99% of human visitors proceeding without a verification challenge.

Minimize Financial Losses

Stop scraping, neutralize fake accounts exploiting promotions, and block automated checkouts to reduce fees and chargebacks.

SOLUTIONS

Protect Against Threats In Your Customers’ Journey

HUMAN’s solutions safeguard e-commerce web and mobile applications from digital fraud and abuse. Customers can select modules based on the specific challenges they are facing.

Prevent Account Takeover

Prevent Account Takeover

Consumers store gift card balances, loyalty points, and credit card numbers in their retail accounts—making them a prime target for fraudsters. HUMAN blocks automated credential stuffing and account takeover attacks so accounts stay in your customers’ hands.
Safeguard Against Scraping

Safeguard Against Scraping

Competitors use bots to scrape retail websites to undercut pricing, resell items for profit, repost content without permission, or otherwise compete unfairly. HUMAN defends against price and content scraping so brands keep their competitive edge.
Stop Fraudulent Purchases

Stop Fraudulent Purchases

Bots are used to validate stolen credit card numbers by attempting small retail purchases and to snatch up hot products for resale. HUMAN blocks carding, scalping, and inventory hoarding bots, reducing fees and chargebacks and improving customer experience.
Block Fake Account Creation

Block Fake Account Creation

Fraudsters use bots to create fake accounts to exploit signup promotions, post fake reviews, and commit other types of fraud. HUMAN blocks fake account creation—ensuring all of your retail accounts belong to human consumers.
Stop Account Fraud and Abuse

Stop Account Fraud and Abuse

After fraudsters gain access to an account, they can make fraudulent purchases with stored credit cards, gift card balances, or loyalty points. HUMAN detects fraudulent post-login user activity within an account to remediate breached accounts before a transaction is made.
Comply With PCI DSS 6.4.3 & 11.6.1

Comply With PCI DSS 6.4.3 & 11.6.1

Online merchants must comply with PCI DSS requirements for payment page browser scripts (6.4.3 and 11.6.1). HUMAN simplifies compliance by auto-discovering client-side scripts, streamlining authorization and justification, assuring script integrity, and alerting to header changes.
Reduce Magecart Attack Risk

Reduce Magecart Attack Risk

Cybercriminals inject malicious code into retailers’ client-side supply chain, which allows them to skim buyers’ payment data from checkout forms. HUMAN reduces the risk of Magecart attacks by monitoring client-side scripts in every user session and proactively controlling scripts’ access to sensitive form fields.
Protect Against Ad Fraud

Protect Against Ad Fraud

Delivering high-quality, competitor-free ad inventory is the goal of any retail media network, but fraudsters can use bots to interject themselves into the programmatic ecosystem. HUMAN secures retail media networks against ad fraud, malvertising, click fraud, and ad quality violations.

Testimonials

Customers Agree

Businesses in the retail and e-commerce space benefit from HUMAN’s protection.

In just one hour of one day, if we had not had HUMAN Bot Defender in place, we would have seen about 34,000 hits on our backend payment processor. That’s about $3,100 (in fees) in just an hour.

Senior manager of security architecture and engineering
Sally Beauty

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Not only has HUMAN been invaluable at stopping automated bot attacks and helping us improve server performance, but it has also provided significant benefit to my security team, enabling them to spend far less time dealing with malicious bots and instead focus on other business critical areas.

CIO
Belk

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I’m very excited about this solution. Complying with the browser script requirements in PCI DSS would be a huge lift without something like this.

CISO
Global e-commerce retailer

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Connect with a HUMAN

Protect Your
E-commerce Platform and Apps

Secure Your Applications While Preserving User Experience

Defend Against E-commerce Fraud and Abuse

Stop Account Fraud and Abuse

Preserve Customer Experience

Minimize Financial Losses

Protect Against Threats In Your Customers’ Journey

Prevent Account Takeover

Safeguard Against Scraping

Stop Fraudulent Purchases

Block Fake Account Creation

Stop Account Fraud and Abuse

Comply With PCI DSS 6.4.3 & 11.6.1

Reduce Magecart Attack Risk

Protect Against Ad Fraud

Prevent Account Takeover

Safeguard Against Scraping

Stop Fraudulent Purchases

Block Fake Account Creation

Stop Account Fraud and Abuse

Comply With PCI DSS 6.4.3 & 11.6.1

Reduce Magecart Attack Risk

Protect Against Ad Fraud

Customers Agree

In just one hour of one day, if we had not had HUMAN Bot Defender in place, we would have seen about 34,000 hits on our backend payment processor. That’s about $3,100 (in fees) in just an hour.

Not only has HUMAN been invaluable at stopping automated bot attacks and helping us improve server performance, but it has also provided significant benefit to my security team, enabling them to spend far less time dealing with malicious bots and instead focus on other business critical areas.

I’m very excited about this solution. Complying with the browser script requirements in PCI DSS would be a huge lift without something like this.

The Quadrillion Report: 2024 Cyberthreat Benchmarks

PCI DSS 4.0: The Final Countdown with the PCI Dream Team

Why Account Security Doesn’t Stop At Login

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Protect YourE-commerce Platform and Apps

Secure Your Applications While Preserving User Experience

Defend Against E-commerce Fraud and Abuse

Stop Account Fraud and Abuse

Preserve Customer Experience

Minimize Financial Losses

Protect Against Threats In Your Customers’ Journey

Prevent Account Takeover

Safeguard Against Scraping

Stop Fraudulent Purchases

Block Fake Account Creation

Stop Account Fraud and Abuse

Comply With PCI DSS 6.4.3 & 11.6.1

Reduce Magecart Attack Risk

Protect Against Ad Fraud

Prevent Account Takeover

Safeguard Against Scraping

Stop Fraudulent Purchases

Block Fake Account Creation

Stop Account Fraud and Abuse

Comply With PCI DSS 6.4.3 & 11.6.1

Reduce Magecart Attack Risk

Protect Against Ad Fraud

Customers Agree

In just one hour of one day, if we had not had HUMAN Bot Defender in place, we would have seen about 34,000 hits on our backend payment processor. That’s about $3,100 (in fees) in just an hour.

Not only has HUMAN been invaluable at stopping automated bot attacks and helping us improve server performance, but it has also provided significant benefit to my security team, enabling them to spend far less time dealing with malicious bots and instead focus on other business critical areas.

I’m very excited about this solution. Complying with the browser script requirements in PCI DSS would be a huge lift without something like this.

Learn About Retail and E-commerce Threats and Protection

The Quadrillion Report: 2024 Cyberthreat Benchmarks

PCI DSS 4.0: The Final Countdown with the PCI Dream Team

Why Account Security Doesn’t Stop At Login

Protect Your
E-commerce Platform and Apps