RETAIL & E-COMMERCE

Protect Your
E-commerce Platform and Apps

Defend against ATO attacks, scraping, fake accounts, post-login account abuse, and fraudulent bot-led transactions, and streamline PCI DSS non-compliance.

OVERVIEW

Secure Your Applications While Preserving User Experience

Online retailers are prime targets for bad bot attacks, client-side threats, and account abuse. Securing your e-commerce web or mobile application is critical to maintaining consumer trust, brand reputation, and revenue—but it cannot come at the expense of user experience.

BENEFITS

Defend Against E-commerce Fraud and Abuse

HUMAN safeguards online retailers from ever-evolving cyber threats—without impacting customer experiences.
Stop Account Fraud and Abuse
Block malicious activity at signup, login, and post-login to prevent fraud using fake and compromised accounts.
Preserve Customer Experience
Minimize experience impact with fast enforcement decisions and 99.99% of human visitors proceeding without a verification challenge.
Minimize Financial Losses
Stop scraping, neutralize fake accounts exploiting promotions, and block automated checkouts to reduce fees and chargebacks.
SOLUTIONS

Protect Against Threats In Your Customers’ Journey

HUMAN’s solutions safeguard e-commerce web and mobile applications from digital fraud and abuse. Customers can select modules based on the specific challenges they are facing.

  • Prevent Account Takeover

    Consumers store gift card balances, loyalty points, and credit card numbers in their retail accounts—making them a prime target for fraudsters. HUMAN blocks automated credential stuffing and account takeover attacks so accounts stay in your customers’ hands.

  • Safeguard Against Scraping

    Competitors use bots to scrape retail websites to undercut pricing, resell items for profit, repost content without permission, or otherwise compete unfairly. HUMAN defends against price and content scraping so brands keep their competitive edge.

  • Stop Fraudulent Purchases

    Bots are used to validate stolen credit card numbers by attempting small retail purchases and to snatch up hot products for resale. HUMAN blocks carding, scalping, and inventory hoarding bots, reducing fees and chargebacks and improving customer experience.

  • Block Fake Account Creation

    Fraudsters use bots to create fake accounts to exploit signup promotions, post fake reviews, and commit other types of fraud. HUMAN blocks fake account creation—ensuring all of your retail accounts belong to human consumers.

  • Stop Account Fraud and Abuse

    After fraudsters gain access to an account, they can make fraudulent purchases with stored credit cards, gift card balances, or loyalty points. HUMAN detects fraudulent post-login user activity within an account to remediate breached accounts before a transaction is made.

  • Comply With PCI DSS 6.4.3 & 11.6.1

    Online merchants must comply with PCI DSS requirements for payment page browser scripts (6.4.3 and 11.6.1). HUMAN simplifies compliance by auto-discovering client-side scripts, streamlining authorization and justification, assuring script integrity, and alerting to header changes.

  • Reduce Magecart Attack Risk

    Cybercriminals inject malicious code into retailers’ client-side supply chain, which allows them to skim buyers’ payment data from checkout forms. HUMAN reduces the risk of Magecart attacks by monitoring client-side scripts in every user session and proactively controlling scripts’ access to sensitive form fields.

  • Protect Against Ad Fraud

    Delivering high-quality, competitor-free ad inventory is the goal of any retail media network, but fraudsters can use bots to interject themselves into the programmatic ecosystem. HUMAN secures retail media networks against ad fraud, malvertising, click fraud, and ad quality violations.

GET STARTED

Learn How HUMAN Can Protect Your E-commerce Application