TRAVEL & HOSPITALITY

Protect Your Website, Mobile App, and APIs

Defend against ATO attacks, scraping, fake accounts, post-login account abuse, and fraudulent bot-led transactions—and streamline PCI DSS compliance.

OVERVIEW

Protect against Cyberattacks and Improve Look-to-Book Ratio

Your customers’ journey starts long before they ever leave their house. As visitors navigate through your web-based and mobile applications, cybercriminals threaten to take over their accounts, steal PII and loyalty points, and make fraudulent purchases.

BENEFITS

Defend against Digital Fraud and Abuse

HUMAN ensures your web and mobile apps are protected from bad bot attacks, client-side threats, and account abuse without impacting user experience.
Prevent Loyalty Point Abuse
Block malicious activity at- and post-login to prevent fraudulent account access and use of stored credit cards, loyalty points, or airline miles.
Improve Look-to-Book Ratio and Site Performance
Stop price scraping, login attacks, and bot traffic that skews look-to-book ratio, slows performance, and damages user experience.
Simplify Data Privacy and Compliance
Streamline compliance with PCI DSS requirements 6.4.3 and 11.6.1 and enable browser script use without risk.
SOLUTIONS

Protect Against Threats Throughout Your Customers’ Journey

HUMAN safeguards web and mobile applications from digital fraud and abuse in the travel and hospitality space. Customers can select modules based on the specific challenges they are facing.

  • Prevent Account Takeover

    Consumers store loyalty points, airline miles, and credit card numbers in their retail accounts, making them a prime target for fraudsters. HUMAN blocks automated credential stuffing and account takeover attacks—so accounts stay in your customers’ hands.

  • Stop Price and Product Scraping

    Competitors use bots to scrape travel and hospitality websites to undercut pricing and resell items for profit, harming your competitive strategy and decreasing look-to-book ratio. HUMAN defends against price and product scraping—so brands keep their competitive edge.

  • Prevent Account Fraud and Abuse

    After cybercriminals gain access to an account, they can make fraudulent transactions with stored credit cards, loyalty points, or airline miles. HUMAN detects fraudulent post-login user activity within an account to remediate breached accounts before the point of transaction.

  • Comply with PCI DSS 6.4.3 & 11.6.1

    Retailers that process payments online must comply with PCI DSS requirements for payment page browser scripts (6.4.3 and 11.6.1). HUMAN simplifies compliance by auto-discovering client-side scripts, streamlining authorization and justification, assuring script integrity, and alerting to header changes.

  • Improve Look-to-Book Ratio

    Bot activity—malicious or otherwise—decreases look-to-book ratio, which can increase GDS booking fees. Unwanted bot activity taxes your bandwidth and slows website performance. HUMAN blocks unwanted bot traffic to improve conversions and save infrastructure and GDS costs.

  • Reduce Magecart Attack Risk

    Cybercriminals inject malicious code into websites’ client-side supply chain and skim buyers’ payment data from checkout forms. HUMAN reduces the risk of Magecart attacks by monitoring client-side scripts in every user session and proactively controlling access to sensitive form fields.

  • Stop Fraudulent Purchases

    Cybercriminals use bots to validate stolen credit card numbers by attempting small purchases on hospitality sites. Bots are also used to hoard travel tickets for resale. HUMAN blocks carding, scalping, and inventory hoarding bots.

GET STARTED

Learn how HUMAN can protect your application