Compromised Account Defense

REMEDIATE COMPROMISED ACCOUNTS

Protect your organization from fraud and abuse from compromised accounts.

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How does HUMAN prevent fraud and abuse from compromised customer accounts?

HUMAN Compromised Account Defense remediates accounts that have been compromised by an ATO attack—minimizing the consequences of fraud.
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Remediate Compromised Accounts
Detect abusive activity that indicates an account has been compromised by a bad actor and is being used to exploit your platform.
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Cut Investigation Time
Automatically respond to abusive behavior with custom actions and quickly get information critical to investigations.
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Minimize the Cost of ATO Fraud
Cut incidences of fraud such as theft of funds and Personally Identifiable Information (PII)—minimizing financial loss, customer churn, and negative PR.

Safeguard Customer Funds by Neutralizing Compromised Accounts

Remediate compromised customer accounts before fraudsters drain their funds or make illicit purchases. HUMAN continuously monitors accounts post-login to help minimize risk to your customers.

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Protect Customers' Sensitive PII Data from Theft

Create a stronger barrier between fraudsters and your customers’ sensitive and valuable Personally Identifiable Information (PII). HUMAN detects when a bad actor has compromised an account and remediates it—stopping PII from being used to fuel further attacks or make a profit.

Protect Customer Loyalty Points by Detecting Compromised Accounts

Detect when customer accounts have been compromised to ensure their loyalty points are protected and remain available for legitimate use. HUMAN recognizes when an account has been compromised to protect customer loyalty points from being drained or transferred to a fraudulent account.

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Compromised accounts are a common source of fraud and abuse

HUMAN helps organizations detect and remediate compromised accounts and prevent costly account fraud.

HUMAN Protection in Action

Wave Protects Small Businesses from Account Takeover Attacks

Wave implemented a bot management solution to combat ATOs, but web traffic behavior also indicated high volumes of fake account creation. 

Wave’s initial solution wasn’t working, so they switched to HUMAN.

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6.6 million

page views protected in 2 weeks
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912,000

malicious page views blocked in 2 weeks
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“The portal itself and the metrics are absolutely beautiful. We really appreciate the customization and granularity of data the portal offers.”

Information Security Officer, Wave

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“The benefit of turning on HUMAN was enormous in many ways beyond bot traffic mitigation. The response time for some pages improved by up to 200ms—a more than 50% reduction in page load time. The number of bot-related production outages dropped to zero.”
 
Infrastructure Lead,
Online Travel Agency

Online Travel Agency Stops Account Takeover and Scraping Bot Attacks

They were experiencing a high volume of ATOs and other malicious bot attacks that added a heavy performance load on the website and damaged consumer trust.

They implemented HUMAN to solve their bad bot problem.

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Over 50%

improvement in web response time
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25%

reduction in CPU usage

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of Compromised Account Defense

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