Leading Daily Fantasy Sports Company Protects Player Trust During Peak Sports Moments with HUMAN
Company
This leading daily fantasy sports (DFS) operator enables players across North America to compete for real-money fantasy contests tied to events like the Super Bowl, World Cup and NFL season kickoffs.
HUMAN provided dedicated coverage and monitoring for high-volume moments, like the NFL season’s kickoff, the Super Bowl and March Madness.
Challenge
The organization wanted to ensure a secure, trusted, and seamless customer experience for all players. Before partnering with HUMAN, the customer relied on basic security controls including a Content Delivery Network (CDN) and Web Application Firewall (WAF). It was experiencing an increase in fraud threats, like credential stuffing and brute force attacks, fake account creation to exploit welcome bonuses and payouts, and manual fraud and account takeovers involving real-money accounts.
As threats to player experience grew, the company experienced jeopardized customer trust, inflated costs through fraudulent payouts, and operational strain. It recognized the need for a more a future-ready cyberfraud defense solution that could scale with its rapid growth and withstand surges around high-volume sporting events.
Solution
The customer chose HUMAN Sightline Cyberfraud Defense for its deep fraud expertise, scalability, and ability to protect against a wide range of automated and human-driven threats.
Key highlights of the solution include:
- Strategic Support During Peak Events: HUMAN provided dedicated coverage and monitoring for high-volume moments, like the NFL season’s kickoff, the Super Bowl and March Madness.
- Protection Against Evolving Attack Patterns: As account takeover threats decreased, attackers shifted toward scraping betting odds. HUMAN quickly adapted its defenses to help prevent odds scraping and protect fair competition across the platform.
- Flexible, Scalable Architecture: HUMAN Sightline supports changing technology environments, including mobile and evolving application architectures, allowing the customer to maintain strong protection as its platform grows.
- Custom Integration Support: HUMAN developed a React Native SDK integration tailored to the customer’s needs, further strengthening the partnership and supporting protection across mobile experiences.
RESULTS
The partnership delivered measurable business, operational and security benefits:
- Reduced Fraud Impact: HUMAN helped minimize bot-related activity during major sporting events and peak traffic periods.
- Improved Platform Integrity: Scraping prevention, fake account mitigation, credential-based attack interception and account takeover protection helped strengthen trust and fairness.
- Operational Efficiency: HUMAN runs reliably in the background, enabling the customer to focus resources on strategic priorities.
- Scalable Growth: HUMAN supports continued growth while helping maintain a trusted player experience.
- Trusted Partnership: The customer praised HUMAN’s proactive monitoring and responsive support, calling Sightline “one of the best solutions” they’ve worked with.
