Allow agentic experiences with confidence. AgenticTrust lets you detect, govern, and safely enable AI agents across your web, app, and mobile surfaces.
The internet is no longer just a place for people.
AI agents already operate on your consumer-facing surfaces: logging in, filling carts, testing limits, and executing actions on behalf of someone or something else across your customer journey. Some hurt, some help, some sit in between.
In this era of agentic commerce, growth depends on governing that middle space.
That’s why we’re introducing AgenticTrust, a new module in HUMAN Sightline Cyberfraud Defense, built to give you visibility, control, and adaptive governance over agent-based activity in your websites, applications, and mobile apps.
The Shift: From “Bot or Not” to “Trust or Not”
For years, digital defenses were trained to ask a binary question: Is this traffic human or not? That logic no longer holds.
Today’s actors fall into three distinct classes: humans, bots, and AI agents. But even that’s not enough. Because behind every one of them, behind every action, there’s still a human. A fraudster. A customer. A developer. A data broker. A business owner. A threat actor.
Identity alone doesn’t define trust. Context and intent do.
Static policies based on category are no match for dynamic actors that shift their behavior once granted access. That’s why we’re changing the model. The new question is trust or not, and when, and how often, and under what conditions.
What AgenticTrust Does
AgenticTrust gives security and fraud teams continuous visibility into the AI agents interacting with their websites and applications. It identifies agents, classifies their behavior, and enforces rules that govern what agents are allowed to do and what they’re not.
It helps distinguish the good from the deceptive. The well-intentioned from the out-of-bounds. The insistent from the persistent threat.
Most importantly, it allows you to adapt. AgenticTrust decisions evolve in real-time based on what the agent does, not just what it is.
This is the kind of intelligence and control that enables agentic commerce to grow responsibly.
See how AI agents touch your app, review permissions and rate limits, visualize traffic over time, and identify the most targeted routes.
Visibility First. Always.
Trust starts with visibility.
AgenticTrust gives teams real-time visibility into how agents behave within the application environment. Not just their identity or signature, but their navigation paths, behavioral patterns, escalation curves, and intent shifts across sessions.
AgenticTrust offers:
- Real-time detection and classification of AI agents
- Persistent monitoring of agent activity across the full customer journey
- Continuous evaluation of agent behavior and trust signals
- Insights into how agents act, what they access, and where they drift
Monitor AI agents by trust, volume, and outcome—then drill into any agent to see the intent of agentic sessions by visitor and outcome.
The goal is not just to spot anomalies. It’s to understand the role an AI agent is playing and whether it’s acting in alignment with your business rules.
Governance Is Not Optional
AI agents are persistent actors. Some are open and benign. Others are deceptive by design. Many evolve over time.
A trusted AI agent today could become a liability tomorrow. An unknown AI agent could escalate from harmless exploration to aggressive scraping, impersonation, or outbound actions that trigger business logic abuse.
AgenticTrust helps you govern:
- Agents that start as trusted, then shift behavior or purpose
- Excessive actions such as mass sign‑ups, login cycling, and rapid profile changes
- Access to application areas not intended for automated actors
- Unknown agents performing ambiguous or borderline actions
- Malicious actors spoofing trusted agent behavior
Permission management – Configure what each AI agent can do and where. Toggle permissions by action, apply rate limits, and prioritize by trust level and recent traffic.
With AgenticTrust, you’re not relying on one-time classification. Trust is adaptive. Policies adjust. Access evolves.
Use Cases That Require Control
AgenticTrust gives security, fraud, and product teams the precision to support good agents and stop bad ones without collateral damage.
Some of the most critical AI agent behaviors to govern include:
- Uncontrolled purchases: Approve only trusted agents; decide whether they are permitted to conduct a transaction.
- Account changes without oversight: Block agent edits to sensitive fields (email, password, payment) unless explicitly authorized.
- Login and access misuse: Decide which agents may log in; govern what they do post‑authentication.
- Spoofed or impersonated agents: Detect attempts to mimic trusted tools and block before actions execute.
- Fake account creation at scale: Prevent untrusted agents from registering; protect promos, metrics, and downstream systems.
AgenticTrust ensures you’re not just detecting activity, you’re controlling outcomes.
From Static Detection to Adaptive Trust
Traditional security models decide once. AgenticTrust doesn’t.
It’s built on the idea that trust is not a score, a label, or a rule. Trust is a dynamic, ongoing decision: a conversation between your business and every actor on your surface.
AgenticTrust continuously:
- Evaluates agent activity in context
- Adjusts policy responses as behavior evolves
- Surfaces deviations, escalations, and signals of deception
- Aligns trust decisions with your business logic and rules of engagement
This is adaptive trust. And it’s the only sustainable way to grow in an era of AI agents.
Enabling Agentic Commerce and Digital Growth
AgenticTrust isn’t just for defense. It’s for enabling the next wave of agentic commerce.
If your business is planning to deploy AI agents or support customers who do, you need a way to distinguish responsible interactions from reputational and operational risk.
AgenticTrust gives you that foundation:
- Support agent-based experiences without compromising safety
- Monitor impact across real user journeys
- Set clear boundaries for agent behavior in critical flows
- Understand how automation intersects with human experience
Take Control of AI Agents with AgenticTrust
AgenticTrust is here to give you the visibility, control, and insights you need to govern AI agents at scale and enable agentic commerce without compromise. Identify and classify AI agents, set rules for critical flows, and keep experiences smooth while blocking abuse.
AgenticTrust is built as an enhancement to HUMAN Sightline Cyberfraud Defense and is part of our broader mission to protect digital commerce in a world of humans, bots, and AI agents.
If you have agents on your consumer surfaces, or are unsure if they are, or have an agent-based experience on your product roadmap, let’s talk.
Request a demo, contact sales, or visit us at booth #5442 at Black Hat.