- Human Defense Platform
Indochino provides men's suits, shirts, blazers, outerwear and accessories. Clothing is made to measure, ensuring a perfect fit. Customers can shop online or in-person at over 80 showrooms across North America.
“The combined solution of HUMAN and YOTTAA is invaluable. We were able to keep our infrastructure, our CDN and our firewall, and add another layer of protection with HUMAN Bot Defender. YOTTAA makes our site fast and HUMAN allows us to conserve that speed by blocking bot traffic. The solution is seamless and works very well.”
Indochino has rapidly grown its customer base and bolstered its reputation through contracts with NFL franchises and celebrity customers. As the company’s popularity increased, so did bot attacks against its e-commerce portal. Malicious traffic slowed site speed, negatively impacted customer experience, and skewed key performance indicators (KPIs).
The Indochino IT team often worked around the clock to manually adjust rule sets in an effort to prevent account takeovers (ATOs). But without an automated bot management solution in place, the company was losing time, resources, and revenue.