- Human Defense Platform
- New York City
- San Mateo
- Washington DC
- Tel Aviv
“We live in a very dynamic world where threats are evolving and customer expectations are increasing. Having a team that we can rely on that feels like a natural extension of our team has been a big piece of our relationship with HUMAN.”
Build.com had been experiencing automated bots scraping their product data, but they considered it an inevitable part of being an online business. Soon however, the attacks grew in sophistication. Bots not only continued to scrape the site, but also targeted login pages with credential stuffing and account takeover attacks. These attacks were distributed in nature and mimicked real user traffic, with a large amount of unique IPs and high volume of requests coming from each IP. Customers couldn’t log in because Build.com’s login service was overwhelmed. It was clear that the company’s firewalls and other traditional web security controls weren’t sufficient to block more advanced bad bots.
Build.com engaged HUMAN to accurately detect and mitigate sophisticated bot attacks.
The team chose HUMAN Bot Defender for the following capabilities:
With Bot Defender, Build.com was able to identify behavioral anomalies that marked malicious automated traffic and execute appropriate mitigation actions. The company no longer experienced disruptions in their login service, and they enjoyed better latency and site speed. Best of all, their risk of automated scraping and account takeover attacks was reduced.