HUMAN recognized as a Leader in The Forrester Wave™ for Bot and Agent Trust Management Software

We are honored to announce that HUMAN has been named a Leader in The Forrester Wave™: Bot and Agent Trust Management Software, Q2 2026 report. The Human Defense Platform, with protection of advertising, applications, and accounts—and since mid-2025, agentic AI flows—has been ranked an industry leader for our current offering and strategy. Read the report here.

The rise of AI agents has fundamentally changed how organizations think about automation. Rather than focusing solely on whether traffic is human or bot, businesses must now determine whether an agent can be trusted to act on a user’s behalf and in what capacities—a shift reflected in Forrester’s 2025 renaming of the market to “Bot and Agent Trust Management Software.” In the new report, HUMAN received the highest scores possible across nine core evaluation criteria, including Threat Research, AI Agent Trust Management, Marketing Analytics Assurance, Intent Visibility, Attack and User Analytics, Customizable Reports and Dashboards, Security Operations Integrations, Vision, and Partner Ecosystem.

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Forrester wrote that “HUMAN’s notable vision emphasizes trust governance, is rooted in data, and maps future market progression. Its partnership program is a standout, not just due to the breadth and awards but because of how it aligns with emerging agentic trust and agentic commerce use cases.”

As agentic AI tools have rapidly begun to power hyper-sophisticated bots capable of mimicking human behavior and bypassing legacy defenses, HUMAN CEO Stu Solomon has pushed the company to evolve just as rapidly.

To help organizations navigate the shift to AI-driven interactions, we launched HUMAN Sightline Cyberfraud Defense, a unified platform for bot and agent trust that delivers the visibility, governance, and intelligence needed to protect against fraud and abuse. Extending that visibility into digital marketing, Page Intelligence provides real-time, page-level insights into invalid traffic, helping teams understand which campaigns, channels, and traffic sources are driving genuine engagement and revenue. According to the Forrester report, “HUMAN’s customers compliment the level of detail and attack insight that they receive from the Sightline feature.”

In 2025, HUMAN launched AgenticTrust, a module within Sightline Cyberfraud Defense that delivers a unified approach for distinguishing among human, bot, and agentic traffic. Shortly after launch, we announced support for Amazon Web Services’ Bedrock AgentCore browser in AgenticTrust, which verifies traffic to ensure that AI-powered agents built on AWS infrastructure are cryptographically signed, policy-compliant, and secure. Forrester wrote in the report that “HUMAN’s investment in agentic trust is borne out by the AI agent trust management features, which include a thorough list of AI agents available out of the box with detailed explanations and granular permissions that users can assign to each agent.”

“The rise of AI agents is fundamentally changing how businesses think about trust online,” Solomon said. “By combining the trillions of signals we see every week with adaptive AI, we’ve built AgenticTrust to help organizations move beyond bot detection and make real-time trust decisions about agent-driven activity. The future isn’t just knowing whether an interaction is automated—it’s knowing whether that agent can be trusted.”

Intent Visibility is a new criterion in this year’s report. HUMAN’s decision engine examines 2,500+ signals per interaction. It connects disparate data to detect anomalies in milliseconds, enabling us to better translate intent in an era when autonomous traffic has overtaken human traffic.

Forrester noted, “HUMAN stands out for its attack profiles, which offer rich attack analytics context and detail, and for a threat research team whose takedowns create impact far beyond its customer base.”

With attack profiles, HUMAN Threat Tracker gives organizations a smarter way to understand and combat automated threats. The solution delivers deeper visibility into attacker behavior, enabling security teams to proactively identify trends, strengthen defenses, and respond more effectively to evolving bot activity.

HUMAN was also the only vendor in the new Forrester Wave evaluation to receive a 5/5 in the Threat Research criterion. Organizations gain visibility into cyber threat operations through HUMAN’s Satori Threat Intelligence & Research team, which spearheads threat research and disruptions, as well as takedowns of the world’s largest threat actor schemes. Taking down these operations often requires tapping into HUMAN’s deep partner ecosystem. Some of the team’s most notable investigations over the last year-plus include BADBOX 2.0, SlopAds, and Trapdoor, all of which showed signs of threat actors’ growing use of AI to develop and deploy new schemes. This reflects the feedback loop of proactive threat intelligence and HUMAN’s industry-leading protection capabilities.

According to the Forrester report, “Customers looking for deep threat research and attack analytics combined with a strong approach to emerging AI agent trust scenarios should consider HUMAN.”

HUMAN has established itself as a leader in bot defense and agent trust management. Through continued investment in new product innovation, strategic partnerships, and threat intelligence, we will continue helping organizations of all types navigate an increasingly automated digital landscape with confidence.

Access the full The Forrester Wave™: Bot and Agent Trust Management Software, Q2 2026 report here, and contact us today to learn more about how we can help you incorporate our market-leading bot management software into your security strategy.

_{Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. This report is part of a broader collection of Forrester resources, including interactive models, frameworks, tools, data, and access to analyst guidance. For more information, read about Forrester’s objectivity here.}