- Human Defense Platform
This top ten U.S. airline was barraged by bot attacks, with more than 25% of traffic to company properties coming from malicious bot networks. During peak attack periods, the ratio of bad traffic to good traffic could be as high as 20 to 1.
These attacks cost the airline money, time, and other resources, not to mention the potential for significant brand damage.
After the airline installed Bot Defender, a botnet operator targeted the company with a massively distributed account takeover attack. The volume of website login traffic increased 30-fold, to more than 5 million requests per day. The attacker spoofed thousands of user agents and distributed the attack across tens of thousands of physical and virtual machines, utilizing more than 100,000 IP addresses. In short, the attacker used the most modern and sophisticated techniques to mask the nature of the bot requests and mimic real user behaviors.
The airline’s cybersecurity team had never seen some of the techniques deployed and said that in the past they would have spent weeks or months digging out manually from the attack. This time was different. This attacker spent a lot of money and resources on this scheme, but it was no match for Bot Defender. In fact, the airline’s information security and ecommerce teams barely noticed the attack. Bot Defender proved to be a reliable prevention solution, and, most importantly, demonstrated tangible real business value, saving the airline significant time and money while proactively protecting its brand.