- Human Defense Platform
- New York City
- Washington DC
- Tel Aviv
As more customers switched to online banking, this top regional bank saw digital fraud attempts skyrocket. The bank discovered that its traditional cyberdefense tools—including web application firewalls (WAFs) and multi-factor authentication (MFA)—could not keep up with the flood of automated bot attacks.
Almost 70% of login requests on the bank’s website came from malicious bots. The bots cycled through username/password combinations to try to break into user accounts. Although MFA reduced the likelihood of account breaches, bad bots regularly reached failed login attempt limits. This resulted in customers getting locked out of their accounts and flooding the bank’s help desk with calls.
Following the deployment of Bot Defender, the bank experienced several immediate benefits: