Secure 2024: Forrester Wave™ Q2 2022 Showcases Leading Bot Management Solutions

HUMAN vs F5 Security

Learn why HUMAN is a leader in online fraud mitigation, combating fraud and abuse for more than 465 customers across multiple industries and use cases.

Customers and Analysts Agree

HUMAN offers the leading customer experience and sophisticated technology and strategy to more than 500 organizations globally.
Ranked #1 on G2 in Bot Mitigation and Detection by Actual Customers
HUMAN Named a Leader in the Forrester Wave™: Bot Management, Q2 2022

Key Advantages HUMAN Has Over F5 Security

Modern Defense Against Fraud and Cyberthreats

HUMAN solutions are designed to provide maximum protection against fraud and abuse with minimal impact to organizations’ day to day workflows.

  • Modern, cloud-native defenses including machine learning and behavioral analysis
  • All updates are applied automatically with no downtime, so you never have to schedule another change window
  • Configuration of policies and custom rules is easy. From the management console you can define new rules and update or adjust any HUMAN-managed rules

Solutions that Work Better Together

HUMAN’s solutions  work together to improve security and provide a true multi-layered defense against online fraud. For example:

  • Secure your accounts at login against sophisticated bots launching credential stuffing and brute force attacks
  • Monitor accounts for suspicious activity post-login to neutralize compromised and fake accounts
  • Benefit from HUMAN’s visibility that verifies 20 trillion interactions every week with up to 2,500+ signals parsed through 350+ algorithms

24/7 Live Support That’s There if You Need It

Cloud-native deployment, configuration and management of HUMAN solutions are as simple as possible, but our support team is always available if you need it. 

  • All HUMAN solutions are accessed in the same intuitive management console
  • Custom rules and response actions can be defined straight from the console, without raising a change request or waiting for a response from support
  • 24/7 global support team. Slack, telephone, and email contact options are all available - whichever and whenever suits you best

Comparing HUMAN to F5 Security




HUMAN provides around the clock, global in-house support for any type of support request. Live support via Slack, phone and email at any time.


HUMAN Defense Platform ensures that updates are automatically applied, without the need for support intervention or change windows.


Create fully customizable policies directly from the management console. If you require assistance, support is there to help.

Instant Changes

Set automated responses within the console (e.g. block bot/delete account) that can be tailored to your organization’s work flow.


HUMAN offers a wide range of deployment options including Cloudflare, Cloudfront, Fastly, and Nginx.



24/7 support for attack focused issues. Configuration adjustments rely on support availability - after hours is not guaranteed.

Change Windows

Many changes require coordination with support or arranging change windows for manual application. Scaling can be an issue.


Custom policies are supported, but are dependent on support availability for creation and configuration.

Open A Ticket

Mitigation actions require support assistance to configure or development work to create.


Less deployment options means less flexibility in designing your architecture. May require additional work to fully integrate.

Why Customers Trust HUMAN

HUMAN is trusted by more than 465 customers to safeguard them from bots, fraud, and account abuse.
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Buyer’s Toolkit:
Fraud Mitigation Solution

Download the buyer’s toolkit to gain a deeper understanding of questions to ask prospective vendors, key features to look for, and help building a business case.

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of the Human Defense Platform